Last updated: April 2026

This Cookie Policy explains how RCS Tech LLP and TRAXX use cookies and similar tracking technologies on our website and platform. By continuing to use TRAXX, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. Cookies help websites and applications remember information about your visit, such as your preferences, login information, and browsing history.

We use cookies to:

Authenticate and identify you as a user;
Remember your preferences and settings;
Improve the functionality and performance of our Service;
Analyze how users interact with our Service;
Provide personalized content and recommendations;
Track advertising effectiveness;
Enhance security and prevent fraud.

2. Types of Cookies We Use

Session Cookies

Session cookies are temporary cookies that expire when you close your browser or log out of the Service. These cookies are essential for the basic functionality of our platform, such as:

Keeping you logged in during your session;
Maintaining your security and preventing unauthorized access;
Storing your form inputs and preferences during a session.

Persistent Cookies

Persistent cookies remain on your device for a specified period (days, months, or years) and allow us to remember your preferences and information across multiple visits. These include:

Login credentials and user preferences;
Language and display settings;
Analytics and usage data;
Marketing and advertising preferences.

Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They include authentication cookies, security cookies, and cookies required to comply with legal obligations. You cannot opt out of strictly necessary cookies without disabling core functionality.

Performance and Analytics Cookies

We use cookies and analytics tools (such as Google Analytics) to understand how users interact with our Service. These cookies collect information about:

Page views and navigation patterns;
Features and functionality used;
User engagement and session duration;
Device information and browser type;
Geographic location (country/region level).

This information helps us improve the Service and optimize user experience. All analytics data is aggregated and anonymized to protect your privacy.

Functionality Cookies

These cookies remember your preferences and settings, such as:

Theme and display preferences (dark mode, font size, etc.);
Language selection;
Accessibility settings;
Saved filters and custom views.

Marketing and Advertising Cookies

We may use cookies to track the effectiveness of our marketing campaigns and serve targeted advertisements based on your interests. These cookies may be shared with advertising partners. You can control advertising preferences through your browser settings or opt-out mechanisms provided by advertising networks.

3. Third-Party Cookies

Third-party service providers may set their own cookies on our Service, including:

Google Analytics: Measures website traffic and user behavior. Visit Google's privacy policy for more information.
Payment Processors: Set cookies to process secure transactions safely.
Social Media Platforms: May set cookies if you interact with social media features or share content.
Advertising Partners: Set cookies to track campaign performance and serve targeted ads.

We are not responsible for the cookie practices of third parties. Please review their privacy policies to understand how they use cookies.

4. Data Retention

We retain cookie data in accordance with our legitimate business needs and applicable laws:

Session cookies: Deleted when you log out or close your browser;
Persistent cookies: Retained for 1-3 years, depending on the type;
Analytics data: Aggregated and anonymized; individual-level data deleted after 26 months.

5. Managing Your Cookies

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

Accept or reject all cookies;
Delete existing cookies;
Receive notifications when new cookies are set;
Block cookies from specific websites.

Note: Disabling cookies may affect the functionality of the Service, including login, performance, and personalization features.

To manage cookies in your browser:

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Preferences → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Privacy & Security → Cookies and other site data

Opt-Out of Analytics

To opt out of Google Analytics tracking across all websites, visit the Google Analytics Opt-Out Browser Extension.

Do Not Track (DNT)

Some browsers include a "Do Not Track" (DNT) feature. We recognize DNT signals, but please note that most third-party services do not currently honor DNT requests.

6. Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. By accepting, you consent to all non-strictly necessary cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us.

7. Security

We implement security measures to protect cookies from unauthorized access, including:

HTTPS encryption for secure data transmission;
Secure cookie flags that prevent JavaScript access;
Regular security audits and updates.

8. International Data Transfers

Some of our service providers (e.g., Google Analytics) are located outside India and may store cookie data in other countries. By consenting to cookies, you consent to the transfer of cookie data to these countries. We ensure such transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

RCS Tech LLP
Email: [email protected]
Phone: +91 9880 727272
Address: RCS Tech Park, 38, Lake Road, Doddakanelli, Bangalore 560035, India

You also have the right to lodge a complaint with your local data protection authority if you have concerns about our cookie practices.

Cookie Policy