Last updated: April 2026

Please read this privacy notice ("Privacy Notice") carefully as it describes our collection, use, disclosure, retention and protection of your personal information. This Privacy Notice applies to any website, application or service which references this Privacy Notice. Where you provide us with your personal information in any of the ways described in section 2 below, you agree that we may collect, store and use it:

(a) in order to perform our contractual obligations to you;
(b) based on our legitimate interests for processing (i.e. for internal administrative purposes, data analytics and benchmarking, direct marketing, maintaining automated back-up systems or for the detection or prevention of crime); or
(c) based on your consent, which you may withdraw at any time, as described in this Privacy Notice.

1. Who We Are

This Privacy Notice applies to all products, applications and services offered by RCS Tech LLP (a company incorporated in India whose registered office address is RCS Tech Park, 38, Lake Road, Doddakanelli, Bangalore - 560035, INDIA), and its affiliates, but excludes any products, applications or services that have separate privacy notices which do not incorporate this Privacy Notice.

2. How We Collect Information

To the extent permissible under applicable law, we collect information about you and any other party whose details you provide to us when you:

Register to use our websites, applications or services (including free trials) — this may include your name (including business name), address, email address and telephone number. We may also ask you to provide additional information about your business and your preferences;
Place an order using our websites, applications or services — this may include your name (including business name), address, contact (including telephone number and email address) and payment details;
Complete online forms (including call back requests), take part in surveys, post on our message boards, post any blogs, enter any competitions or prize draws, download information such as white papers or other publications or participate in any other interactive areas that appear on our website or within our application or service;
Interact with us using social media;
Provide your contact details to us when registering to use or accessing any websites, applications or services we make available or when you update those details; and
Contact us offline, for example by telephone, fax, SMS, email or post.

We will also collect your information where you only partially complete and/or abandon any information inputted into our website and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.

We also collect information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites, applications or services (for example, we may collect the device identification number and type, location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information) and we will ask for your permission before we do so. We may do this using cookies or similar technologies (as described in section 11 below).

We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information; for example, information from credit agencies, search information providers or public sources (e.g. for customer due diligence purposes), but in each case as permitted by applicable laws.

Providing Us with Information About Others

If you provide us with personal information about someone else, you are responsible for ensuring that you comply with any obligation and consent obligations under applicable data protection laws in relation to such disclosure. In so far as required by applicable data protection laws, you must ensure that you have provided the required notices and have obtained the individual's explicit consent to provide us with the information and that you explain to them how we collect, use, disclose and retain their personal information or direct them to read our Privacy Notice.

3. How We Use Your Information

To the extent permissible under applicable law, we use your information to:

Provide any information and services that you have requested or any applications or services that you have ordered;
Compare information for accuracy and to verify it with third parties;
Provide, maintain, protect and improve any applications, products, services and information that you have requested from us;
Manage and administer your use of applications, products and services you have asked us to provide;
Manage our relationship with you (for example, customer services and support activities);
Monitor, measure, improve and protect our content, website, applications and services and provide an enhanced, personal, user experience for you;
Undertake internal testing of our website, applications, systems and services to test and improve their security, provision and performance;
Provide you with any information that we are required to send you to comply with our regulatory or legal obligations;
Detect, prevent, investigate or remediate, crime, illegal or prohibited activities or to otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes);
Contact you to see if you would like to take part in our customer research (for example, feedback on your use of our applications, products and services);
Monitor, carry out statistical analysis and benchmarking, provided that in such circumstances it is on an aggregated basis which will not be linked back to you or any living individual;
Deliver targeted advertising, marketing (including in-product messaging) or information to you which may be useful to you, based on your use of our applications and services;
Deliver joint content and services with third parties with whom you have a separate relationship (for example, social media providers); and
Provide you with location-based services (for example, advertising and other personalised content), where we collect geo-location data.

4. Sharing Your Information

We may share your information with:

Any company within the RCS Group, for the purposes set out in this Privacy Notice;
Our service providers and agents (including their sub-contractors) or third parties which process information on our behalf;
Partners, including system implementers, resellers, value-added resellers, independent software vendors and developers;
Third parties used to facilitate payment transactions, for example clearing houses, clearing systems, financial institutions and transaction beneficiaries;
Third parties where you have a relationship with that third party and you have consented to us sending information (for example social media sites or other third party application providers);
Third parties for marketing purposes;
Credit reference and fraud prevention agencies;
Regulators to meet RCS Group's legal and regulatory obligations;
Law enforcement agencies so that they may detect or prevent crime or prosecute offenders;
Any third party in the context of actual or threatened legal proceedings;
Any third party in order to meet our legal and regulatory obligations, including statutory or regulatory reporting or the detection or prevention of unlawful acts;
Our own and RCS Group professional advisors and auditors;
Another organisation if we sell or buy (or negotiate to sell or buy) any business or assets;
Another organisation to whom we may transfer our agreement with you; and
Government departments where reporting is mandatory under applicable law.

We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with third parties but this will not include information that can be used to identify you.

5. Marketing

From time to time, we may use your information to contact you with details about our applications, products and services which we feel may be of interest to you. We may also share your information with our group companies and carefully selected third parties so that they (or we) may contact you with information about their products or services which we feel may be of interest to you.

You have the right at any time to stop us from contacting you for marketing purposes. If you wish to exercise these rights you can do so by selecting your contact preferences at the point where you provide us with your information on our websites, applications or services, using any preference centres we give you access to or by sending us an email to [email protected]. You can also unsubscribe from any email marketing using the links provided in the emails we send to you.

6. Your Information and Your Rights

If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:

The right to be told how we use your information and obtain access to your information;
The right to have your information rectified or erased or place restrictions on processing your information;
The right to object to the processing of your information e.g. for direct marketing purposes or where the processing is based on our legitimate interests;
The right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible ("data portability");
Where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions;
The right to object to any decisions based on the automated processing of your personal data, including profiling; and
The right to lodge a complaint with the supervisory authority responsible for data protection matters (e.g. in the UK, the Information Commissioner's Office).

If you request a copy of your information you may be required to pay a statutory fee. If we hold any information about you which is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date.

If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Notice, we may not be able to provide you with access to all or parts of our website, applications, and services. We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with the RCS Group Data Retention, Marking and Destruction Policy or as otherwise permitted by applicable laws and regulations.

7. Security and Storage of Information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection.

If we have given you (or you have chosen) a password to access certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone. If you believe your account has been compromised, please contact us at [email protected].

8. Transfers Outside of the European Economic Area

Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way. Our website and some of our applications or services or parts of them may also be hosted in the United States or otherwise outside of the EEA (which means all the EU countries plus Norway, Iceland and Liechtenstein) ("EEA") and this means that we may transfer any information which is submitted by you through the website or the application or service outside the EEA to the United States or to other territories outside of the EEA.

We take steps to ensure that where your information is transferred outside of the EEA by our service providers and hosting providers, appropriate measures and controls are in place to protect that information in accordance with applicable data protection laws and regulations. All RCS group companies are subject to RCS group data protection policies designed to protect data in accordance with EU data protection laws.

9. Other Sites and Social Media

If you follow a link from our website, application or service to another site or service, this Privacy Notice will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy notices appearing on those sites or services.

Our websites, applications or services may enable you to share information with social media sites, or use social media sites to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.

10. Cookies, Analytics and Traffic Data

Cookies are small text files which are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our websites, applications and services better for you. Our cookies may be:

Session cookies (temporary cookies that identify and track users within our websites, applications or services which are deleted when you close your browser or leave your session in the application or service)
Persistent cookies (cookies which enable our websites, applications or services to "remember" who you are and to remember your preferences within our websites, applications or services and which will stay on your computer or device after you close your browser or leave your session in the application or service)

Types of Cookies We Use

Strictly necessary cookies: These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.
Performance cookies and analytics technologies: These cookies collect information about how visitors and users use our websites, applications and services and don't collect information that identifies a visitor or user.
Functionality cookies: These cookies allow our websites, applications and services to remember choices you make and provide enhanced, more personal features.
Targeting or advertising cookies: These cookies are used to deliver adverts more relevant to you and your interests and to limit the number of times you see an advertisement.

How to Disable Cookies

You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the www.allaboutcookies.org website.

11. Changes to Our Privacy Notice

We may change this Privacy Notice from time to time. However we will not reduce your rights under this Privacy Notice. We will always update this Privacy Notice on our website, so please try to read it when you visit the website.

12. Further Information

If you have any queries about how we treat your information, the contents of this Privacy Notice, your rights under local law, how to update your records or how to obtain a copy of the information that we hold about you, please email [email protected].

For general inquiries, you can also reach us at [email protected] or call +91 9880 727272.

Privacy Policy