TRAXX
Genpact

Genpact

Global Professional Services · Store & Asset Operations · Multi-Center India

60
On-Site RCS Staff
Multi-center
BLR · Gurgaon · Hyderabad
1999
GE-Era Relationship Origin

The Challenge

Genpact's delivery centers — Bangalore, Gurgaon, Hyderabad and beyond — each run substantial store and asset operations: IT equipment, furniture, facility assets, and the consumables that keep thousands of seats working. Without a unified system and consistent processes, each center becomes its own island of spreadsheets, local practices, and untracked movements.

The Engagement

This is TRAXX's managed-services model at its fullest: software plus embedded people.

Store Management Across Delivery Centers
One system, consistent processes, and center-level accountability for stores and consumables across multiple Indian delivery centers.
A Dedicated 60-Person On-Site RCS Team
RCS staff work inside Genpact’s operations every day — running the asset and store processes the platform supports. Not a helpdesk; an embedded operations team.
Asset Lifecycle on TRAXX
Registration, allocation, inter-location movement, and reconciliation — the daily discipline that keeps center-level asset registers accurate.
A Relationship Dating to the GE Era
RCS has served the GE/Genpact lineage since 1999 — from fixed asset management then to multi-center managed operations today.

Why It Matters

Few software vendors offer this model. Where an enterprise needs operations run — not just software installed — RCS embeds trained teams on-site. It is the same software-plus-people capability behind our VTR physical verification services, proven daily at one of the world's largest professional-services firms.

See the software-plus-people model

Book a demo to see how TRAXX combines EAM software with embedded on-site operations teams.

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Related

VTR Physical Asset Audit
On-site verification by our own teams — verify, tag, reconcile.
All Customer Stories
See how 500+ enterprises use TRAXX.

See Multi-Center Asset Operations in Action

30 minutes. Store management, asset lifecycle, and the software-plus-people model — mapped to your centers.

No commitment. We'll call you within 24 business hours to confirm your preferred time.

Software + People. One Accountable Partner.

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