AMC & Vendor SLA Management
Every AMC linked to the exact asset records it covers — with renewal alerts, service ticket validation, and vendor SLA tracking, so nothing lapses unnoticed.
What an Expired AMC Actually Costs You
Without an active AMC, repair moves to time-and-material billing — typically 2–4x more per visit than the prorated AMC rate, plus longer downtime while parts are sourced. For critical assets, an AMC lapse is a real operational risk, not a paperwork issue.
Silent Expiries
AMCs tracked in spreadsheets or nobody's calendar — renewal dates slip past unnoticed until the asset breaks.
Contracts Disconnected from Assets
AMC paperwork lives separately from the asset register — no one can quickly confirm what's actually covered.
Out-of-Scope Service Tickets
Tickets raised for assets whose AMC lapsed months ago — vendors bill full time-and-material rates by surprise.
No Vendor Accountability
SLA breaches go untracked — the same underperforming vendor gets renewed year after year on habit, not data.
AMC Linked to the Asset, Not Just a Filing Cabinet
Every AMC contract in TRAXX is linked directly to the asset records it covers — start and end dates, covered maintenance visits, open service tickets, and renewal history, all in one place.
Renewal Alerts & Ticket Validation
TRAXX sends renewal alerts 60, 30, and 7 days before an AMC expires — and when a service ticket is raised, the system automatically checks whether it's actually within AMC scope before routing to the vendor.
See AMC & Vendor SLA Tracking in Action
Book a 30-minute demo. We'll walk through AMC-to-asset linking, renewal alerts, service ticket validation, and vendor SLA reporting — tailored to your asset base and vendor contracts.
Never Let an AMC Lapse Unnoticed Again
Prefer a call first? Our team will reach out within 24 business hours.